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Our products are guaranteed for 90 days from date of purchase under normal and intended use and service against defective workmanship and material. If our product fails to meet our limited warranty during the warranty period, we will, at our option, replace the product free of charge, or provide you with a replacement of comparable value.

This guarantee does not apply in cases of damage in transit, inadequate care or neglect, abuse, abnormal use, misuse, accidents, normal wear and tear, damage due to environmental or natural elements, failure to follow product instructions, immersion in water (except for products specifically identified by us in writing as intended for water use), battery leakage or improper installation, improper storage or maintenance of the products, or improper service or causes not arising out of defects in materials and workmanship. For full details of our warranty, please see the Limited Warranty section of our corporate website www.RC2corp.com.

You may contact RC2 Customer Service during the hours of Monday - Friday 8:00 am - 5:00 pm CST at 800-704-8697 or contact us via email.